Interview Expert

Interview Expert

Interview Expert
Rural Youth and Adult Literacy Trust

Estimated Time: 2 - 4 Hours Over 3 - 6 Months

We’re looking for a friendly and confident individual who enjoys speaking on the phone to help with volunteer interviews, referee checks and exit interviews for our volunteers. Your work will be vital in ensuring we bring on the best volunteers. This is a fantastic opportunity to make a meaningful impact from the comfort of your home and also build experience in administration and communication. Join us in empowering others through literacy!

Working location

This is a home-based role.

Proposed project steps with time estimates

In this role, you’ll conduct referee checks on new volunteers, interview new potential Literacy coaches and perform exit interviews, then report your findings back to our Volunteer Coordinator. Your contribution will play a key part in maintaining the quality of our team and gathering important insights from outgoing volunteers.

Additionally, if you're interested, you can also join our outbound contact centre team, making calls to various organizations to spread the word about our services. All calls are made using our free internet app (VOIP) from your home computer or mobile phone, with no cost to you.

What We Have In Place

We’ll provide you with all the tools you need, including a call script, training, and ongoing support from our Community Support Coordinator. A computer and internet access are required to enter your comments into a spreadsheet, but we’ll take care of the rest.


Rural Youth and Adult Literacy Trust
Education
Family Support
Youth
Auckland
Mission
Changing the lives of the most vulnerable members of our community (and their children) by giving free reading and writing training to isolated/rural teens and adults.
What we Do
The Rural Youth and Adult Literacy Trust (previous know as Adult Literacy Rural Trust) provides training in literacy for isolated rural adults and teenagers. The Trust has operated from premises in Port Waikato since August 2011. Our volunteer coaches work with a student from 3-5 days a week for 30 minutes a day, using phone, mail, fax and video-conference. Students are able to access our online practice software if they have access to a computer with internet or can get to a library computer. The Trust runs school holiday Catchup Literacy Camps for high school students who want to improve their literacy skills.